Discount Multi-line Digital, VOIP, Business Telephones, Systems and Voicemail Equipment


1st Televoice, Incorporated dba Intelevoice Wholesale Business Telephones is a California corporation.

We are a nationwide leading buyer and reseller of business telephones, systems and voicemail equipment. Offering high quality refurbished equipment from leading telecom manufacturers including Toshiba, Panasonic, Polycom, Cisco, Norstar, Comdial, Partner and NEC/Nitsuko.


CONTACT INFORMATION:

BY EMAIL:
Sales/technical questions: sales@intelevoice.com
Sell your equipment: purchasing@intelevoice.com
General questions: info@intelevoice.com
Accounting or billing: amanda@intelevoice.com

SHIPPING WAREHOUSES:
1st Televoice will ship orders from the closest available warehouse to your shipping point for the fastest delivery time.

CORPORATE ADDRESS:
27524 Abanico
Mission Viejo, CA 92691



BY PHONE/FAX:
877-213-3300 Toll-free
949-600-7750 International
352-575-1500 Fax

OPERATING HOURS:
Mon-Fri 5:00AM to 9:00PM PST
amanda@intelevoice.com

SHIPPING INFORMATION:

All orders for in-stock items received by 4:00 EST are usually shipped the same day. While we endeavor to ship all items according to customer requests and fill orders for same day shipping, customers requiring expedited or exact shipping methods and/or delivery time should verify receipt of their order and actual ship date. Contact customer service at 877-213-3300 for specific information or instructions on your order.

Third-party shipping service to either your Fedex or UPS account is available, simply input your account information at check-out in the "CARRIERACCOUNT" field. Upon input of your order into our system, any calculated shipping charges will be removed from the order and billed to the applicable account.

We offer blind shipping services for our resale clients which can be processed either through the shopping cart but indicating "BLIND" or by contacting us via telephone.

WARRANTY/REFUND/RETURN INFORMATION:

We offer advance replacement on most in-stock items. Contact our customer service department toll-free for further questions 877-213-3300 or 949-600-7750 for international callers. All returns require an RMA number and PRIOR authorization. Returns may be subject to a restocking fee which is determined prior to issuing the RMA number.

FREQUENTLY ASKED QUESTIONS:

All refurbished equipment is standard with a 12-month advance replacement warranty except new or refurbished cordless phones which are standard with a 90-day repair only warranty.

Our refurbished telephones are individually boxed in new boxes for resale, and are standard with new designation strips, line cords and handset cords.

Gift service is available also through the shopping cart, simply input your gift greeting in the "GIFT MESSAGE" area of check-out.

Electronic manuals are available for installation, configuration and operation of most equipment upon request.

Optional installation service may be available nationwide by a network of independent dealers and interconnects.

Sales tax, orders shipped to California are subject to the prevailing sales tax rate of state, county and district as defined by the State of California.

The minimum state tax for California is 7.5% and further subject to local/district tax. 1st Televoice Incorporated is not responsible for changes to the sales tax rates.

The shopping cart will calculate the minimum state required tax and at order entry the sales tax for the specific delivery address, including any county and district rates, will be applied.

Credit card orders are processed off-line by our live order entry staff. Upon charging of the credit card, a receipt for the transaction will be emailed as well as an invoice for the order.